Shipping policy

Shipping Policy

Order Processing and Shipping Guidelines

Morgan Mae uses at its discretion mainly UPS service and also FedEx and USPS for all shipments within the U.S.

International orders are dispatched by DHL Express or UPS Worldwide

All orders will generally ship within 2-3 business days from the day of order placement. During peak times, orders may take 4-5 business days to ship from the day of order placement.

Orders are processed and shipped during regular business hours Monday through Friday, excluding major holidays. During high volume sale periods, please allow extra time for order processing and delivery. Orders placed over a weekend will ship the following business day. All delivery times are based on business days. UPS carrier does not ship to PO Boxes or Freight Forwarders, please be mindful during placing the order, especially with expedited services. Delivery address changes after an order has already been submitted are not guaranteed, the customer will be responsible for shipping fees associated with returning all items sent to the wrong address. We are not responsible for carrier delays or lost, theft, or misdirected shipments by the carrier

Carriers are no longer offering guaranteed delivery for any expedited service chosen and will not provide refunds should a package not arrive according to the service chosen.